LOCATIONS
Mental Health Walk-In
11116 Medical Campus Rd.
Orange Entrance
Hagerstown, MD 21742
Get DirectionsPhone: 301-393-HELP (4357)
Office Hours
About Mental Health Walk-In
This facility provides immediate, non-medical therapy for patients who are experiencing a behavioral health emergency, stemming from a wide range of conditions including anxiety, depression and addiction issues. Our providers are able to give immediate support and plan for next steps for the patient, including referrals if needed.
While no appointments are necessary, the goal is to provide immediate care (wait times will vary).
Medicare, Medicaid, private insurance and self-pay accepted.
Services Available
Mental Health Walk-In Care
You are not alone. Help is here when you need it.
The Mental Health Walk-In Care facility provides urgent behavioral health support for individuals ages 6 and older, including children, adolescents, and adults. If you or a loved one are facing a mild-to-moderate mental health crisis—such as anxiety, depression, or challenges with drug or alcohol use—our caring team is here to help.
During your visit, a provider will listen to your concerns, complete an evaluation, and create a personalized plan for your next steps. Many individuals leave with a referral for outpatient treatment to support their ongoing well-being. In cases where a higher level of care is needed—such as experiencing suicidal thoughts, psychosis, or significant impairment that poses a danger to oneself or others—we will guide patients toward the appropriate emergency care for their safety.
Urgent or Emergency?
Urgent Care or Emergency Room? Make the Right Call!
If it's a life-threatening injury or illness, go straight to the emergency room (which is sometimes best accomplished by calling 911). But what about non-life threatening illnesses like a sprained ankle, minor fracture, earache, sore throat, or fever? What if you have a minor injury or illness but no primary care physician?
An urgent care center may be a great choice for you. Staffed by physicians, nurse practitioners, and physician assistants, urgent care centers are a great alternative when most other doctor’s offices have already closed. Plus, an urgent care center may be closer to your home.
Conditions better treated at an urgent care center include:
- Minor aches and sprains
- Cold and flu
- Sore throat
- Fever
- Ear infection
- Allergic reactions
- Pink eye
- Rashes
- Insect bites and stings
Meritus Now providers offer virtual care appointments seven days a week for patients aged five and older. No need to download an app, schedule in less than one minute by answering a few simple questions.
The emergency room is generally used for life-threatening situations such as:
- Heart attack
- Stroke
- Severe burns
- Serious head injuries
- Poisoning
- Life-threatening allergic allergies
- Difficulty breathing